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Creating Success in Others

Your role as leader

In this section

Employee engagement

Building your team

Establishing standards

Setting expectations enables and encourages your team to achieve excellence.


Some people find delegating work to others very difficult. This exercise considers why this might be the case and how to ensure that you are delegating work effectively.

The GROAN™ model

Setting goals effectively is key to success both from a personal perspective and a team perspective.

How to apply GROAN™

This exercise explains how to apply the GROAN model to your own goal-setting process.

Using GROAN™ with your team

Ask questions that help you identify which of the nine obstacle areas your team’s problem most naturally fits into.