Back Forward Index Search History Bookmarks Notes Logout Help Settings Add Note Add Bkmk Print

Dealing with resistance

In this section:

Why we resist

Dealing with resistance

One of the most challenging skills for HR people is dealing successfully with resistance from the client. This is especially difficult when we believe strongly in the idea or solution we are presenting to them.

Know your enemy

If you are having difficulty with one or more people in your client group, use this model to analyse why.