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Doing What's Right

Model of independence

Being independent has three elements:

  • Knowing the facts or evidence relevant to the situation and being clear about your own view.
  • Assessing the importance of taking a stand or a risk.
  • Maintaining your resilience.

Think about an idea where you want to convince someone to take action and where you think there will be conflict or different views expressed. Consider the following questions. There are other tools and exercises to help you in the rest of the workbook.

Using facts to take an objective view

  • What are the facts or evidence?
  • Are there any gaps in your information?
  • May others have facts you do not have?
  • How clear are you of your own view?
  • Have you considered from other stakeholders’ shoes?
  • Does this influence or modify your view?

Understanding importance and risk

  • How important is this to me?
  • How important is this to the business?
  • How important is this to the success of the customer or other stakeholders?
  • What are the risks associated with taking this action? Are the risks worth the outcome and benefits?
  • Are the risks worth the outcome and benefits?

Managing your resilience

  • How determined are you about this issue?
  • What is your level of self belief? Are there areas where your confidence commitment or control are weak?
  • How motivated are you?
  • What pressure are you dealing with and how can you mitigate the pressure?
  • How focused are you?